The Hark Blog - Archive


The Role of Writing in UX

The language used in any digital product will heavily impact the user experience; it acts as a bridge between the user and the product. UX writers play a key role in ensuring a product is adopted easily by speaking the same language as the user, helping users perform specific tasks, ensuring the brand shines through – which ultimately improves the way users flow through a digital product.

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Retail Loss

The True Cost Of Shrinkage

According to the ‘Retail Security in Europe, Going beyond Shrinkage’ report, UK retailers lose almost £11bn annually in shrinkage – the highest of any country

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