hark logo

Hark Partner with Roylance Scientific Limited

We’re excited to announce our new partnership with Roylance Scientific, the premier Stability Storage specialists in the North.

Roylance Scientific

Roylance Scientific offer validation and maintenance services to the pharmaceutical industry, their clients, mainly large blue chip companies, require them to be on call 24/365 with a physical ‘on-site’ response within 24 hours of being notified to equipment breakdown, adhering to the strict regulations set out in the Orange Guide.

At present, Roylance Scientific rely on clients to notify them of a breakdown, meaning the 24-hour response window is reduced dramatically to 12hours or less. This is a responsibility Roylance Scientific don’t take lightly as clients’ products run the risk of going out of specification, the ramifications of which could be disastrous, with the potential of millions of pounds worth of spoilage and years of testing that would need to be restarted.

We’re working with Roylance Scientific to change that.

By installing Hark’s monitoring systems to stability chambers, fridges, freezers and incubators, clients have more control than ever before. They can monitor the temperature and humidity of their controlled equipment from anywhere in the world with internet connectivity.

The installation of the Hark platform also allows Roylance Scientific clients to be closer than ever to the data that means the most to them, with access to real time data 24/365 and e-mail and SMS alerting of any readings outside of the validated alarm limits.

The real-time notification service drastically cuts the risk of a clients product going out of spec, reducing not only any potential workload but also any financial implications. Through our partnership we are able to offer a truly unique, fully managed service, allowing Roylance Scientific to take a proactive not reactive approach to chamber breakdowns.

The joint venture also means each customer can breathe easy with point to point encryption, data integrity with storage on two continents and a fully extensible system, not to mention the scalability that comes with a cloud-based platform.

No matter the aspiration, clients can now go from one fridge in one location to millions of fridges over multiple locations and nations. The partnership has created an unparalleled offering that really is a global monitoring solution.

Benedict Roylance makes his comments on the joining:

Since installing Hark our Quality and Maintenance departments workload has reduced dramatically, the system is so easy to use and just works! We started with one chamber and at one clients but now have Hark across multiple clients site and our own, the best decision we have ever made.

Jordan Appleson
Jordan Appleson

Related Content

Welcome to The Age of The Smart Store

No cash, no cards – no tills? If you took this news to the middle ages, they’d have burned you at the stake. But here in the outrageous present tense, all is normal (well, kind of).

Read More

Would you like to find out more about the Hark Platform?

Subscribe to Our Newsletter

Stay up to date with the latest industry news, platform developments and more.