All Systems Operational 

Release Notes

Keep up to date with the shiny new features and updates across the Hark Platform.

September 2021

We’ve added some general improvements in various modules across the Hark Platform while we work hard building brand new features in the Hark Platform that we are excited to announce in the coming months.

August 2021

In August we’ve been working on some fantastic new features that are due to be released over the next few months. Keep your eyes peeled on our Release Notes and blogs for exciting updates!

July 2021

In July we’ve added the ability to delete dashboards add improved the customisation for how your data is presented in the Analytics module.

Deleting a Dashboard

We’ve added handy button can be used by any users inside of your Organization to delete any previously created Dashboard! Simply click Delete when viewing the Dashboard you want to delete, confirm and it will be deleted from the Hark Platform.


Deleting a dashboard within the Hark Platform

Analytics – Analytics has gained some UI enhancements, bug fixes and one major feature this month. In this release, you can now configure how many decimal places your Sensor readings should have, on a per-Sensor basis!

When viewing a Sensor, navigate to the Sensor Settings page and under graph settings, you can now select how many decimal places should be shown for this Sensor, ranging from 0 to 9.

Configuring the number of decimal places within the Hark Platform

When saved, this configuration will be represented in any graphs, dashboard widgets and lists where your Sensors data is shown.

June 2021

June is the month of change, and we’re very excited to roll out the tabbed view in Energy Tools, alongside the Loss Prevention module rename to “Vision”, and some exciting enhancements to Analytics.

Dataset Tabbed View

Energy Tools is a powerful module which has grown its feature set quickly! Today we’re introducing a new tabbed view when viewing a Dataset which breaks up the information in Energy Tools into categories. This allows you to access your information quickly with less scrolling to find what you’re looking for. As we add more functionality in to Energy Tools, you can expect more tabs to be added!

The Dataset view has been split up into the following tabs:

  • Overview
  • Consumption & Profiles
  • Meters
  • Forecasts
  • Data Quality
Data Quality - Energy Tools

Analytics – The Analytics module supports so many different kinds of data, and some of those kinds of data make more sense to be viewed in a bar graph rather than the default line graph.

Because of this, we’ve added some great new functionality that allows you to save how you want your data to be graphed out against a Sensor! If you want your Sensor to show a bar graph instead of a line graph, we’ll do it! We’ve also added a new toggle option which allows you to quickly switch between bar and line graph quickly.

We’ve also added the ability to store a default date range against a Sensor to save you from selecting a specific date range every time you view a Sensor.

This new functionality also works as expected in the Sensor Group view when viewing your Sensors grouped by Sensor type.

In addition to this, we’ve also added the ability to set the expected reading frequency for Sensors, which controls how often the Sensor status is checked and will influence the status information for your Sensor. For example, if you only expect a reading every 15 minutes, we won’t expect a reading for at least 15 minutes from the last.

Energy Tools – As well as the introduction of the tabbed view, we’ve also improved some areas in the UI and some bug fixes.

Vision (Formerly Loss Prevention) – The “Loss Prevention” module has been renamed to “Vision” to better reflect the direction we want to take the product and the incredible features that will be coming to the module.

Not only, has the Vision module had a name change, but it also had a rework to accommodate future work and a better user interface. Now, when you open the module, you are presented with a dynamic “Overview” page.

This overview displays the summary of the Vision assets that you use, whether they be Aisle Detectors, Points of Sale (PoS), or both! This should give you a clearer picture of the state of your assets at your locations.


May 2021

Countless improvements to our user experience, infrastructure and handy new features in Analytics and Energy Tools.

In May, amongst our improvements to our user experience and infrastructure to improve performance, we’ve added a great new meter search feature to Energy Tools!

Meter Searching:

Countless improvements to our user experience, infrastructure and handy new features in Analytics and Energy Tools.

In May, amongst our improvements to our user experience and infrastructure to improve performance, we’ve added a great new meter search feature to Energy Tools!

Energy Tools – Improved user experience with the new Meters search capabilities! 

Analytics – We have fixed various bugs in the Analytics module this month and improved some performance whilst using the module. 

April 2021

In April, we have introduced some new functionality into Energy Tools, a Heat Map! We also worked to improve some back-end functionality of the Platform for future enhancements.

We have made some Platform back-end improvements to help our product grow, as well as released the visual aid of a Heat Map for Datasets and Meters in in Energy Tools.

Heat Maps:

We are excited about our newest bit of functionality, the Heat Maps in Energy Tools! Heat Maps allow you to visually see your data and identify potential issues or positive changes. Now, when viewing a Dataset or an individual Meter, tapping the Heat Map button will present you with a beautiful Heat Map of your consumption.

The Heat Map pulls your energy consumption for the selected Dataset or Meter and displays it in a colourful format so that you can spot trends and outliers over the selected time-period. By using the date selector, you can alter the timescale of the Heat Map by selecting the dates and times specifically or by using the pre-set periods.

There is also a snazzy navigator at the bottom of the modal, which acts as a colour key. It helps to show you where on the spectrum the block of colour that your cursor is hovering over sits.

With the Heat Map in Energy Tools, you can dig in and present your data in a helpful way to visually show an event or trend.

Energy ToolsAlongside the Heat Maps, we have also worked on some bug fixes.

March 2021

In March, we have released various functionality across Energy Tools, Analytics, Device Management and Loss Prevention! March has been a fantastic month for the Hark Platform. Today, we’re releasing a wonderful new Data Quality display in Energy Tools, and a whole bunch of changes to Analytics, Device Management and Loss Prevention.

Enhanced Date & Time Selection

This month we’re releasing our new Date & Time selector into the Hark Platform. We’ve employed this new date time picker in the Analytics module for the Sensor and Sensor Group graphs, as well as the Categorised Alerts graph in the Loss Prevention module.

Before this change, when selecting a date range for a graph in the Hark Platform you couldn’t input the time! Now, you can select a date range and enter a more specific time to help gain visibility over your data. You can also use the handy pre-set periods on the left of the picker to quickly dig into your data over the last 30 minutes, to the last 24 hours.

Analytics – The new date and time picker has been employed on the Sensor Group and Sensor graphs in the Analytics module.

Energy Tools – We’ve made some fantastic improvements to the experience of our new Data Quality & Validation features in Energy Tools, as well as fixing some bugs while we’re at it!

Vision – The new date and time picker has been employed on the Categorised Alerts graphs in the Loss Prevention module. We’ve also added some extra categories for Alerts.

Alongside new features, we’ve fixed some bugs and implement architecture improvements to boost performance and support larger-scale rollouts.

August 2020

This month we’ve added helpful analytical features to the Energy Tools module and have introduced a new Loss Prevention module!

In August we’ve worked hard to add some great new analytical features to the Energy Tools module including weather data overlays, zoomable graphs, improvements to our forecasting tools and more.

We’re also introducing a brand-new Loss Prevention module which uses vision technology to help detect loss on self-checkouts.

Loss Prevention Module

In this release we’ve added a brand-new Loss Prevention module to the Hark Platform. With our Loss Prevention technology, we can help reduce shrinkage (loss) in industries such as retail with self-checkouts, and more.

When you have your self-checkouts setup in our Loss Prevention module, you can start to analyse the amount of loss at your facilities. You can see helpful things such as your estimated loss over 7 days, the hourly period in which your loss it at the highest, how much this cost you and what products face the highest loss.

You can find out more about our Loss Prevention Technology here.

Energy Tools – Amongst improving our forecasting tools, we’ve made some great improvements to the analysis features in the Energy Tools module this month.

Weather Data Overlays

Now users can overlay weather data on their consumption profiles in order to analyse the impact of local weather on their energy consumption. To use the weather data overlays, simply toggle on the overlay by clicking the Temperature button on the top right.

Metadata Uploading

You can now upload metadata against a dataset in the Energy Tools module for the dataset itself and each meter inside of it. This metadata could be things like the meters MPAN, postcode and other internal information such as an internal meter name and more.
Although this metadata is not currently displayed or used within the module at the moment, metadata will play an important part in the future analysis features of the Energy Tools module allowing users to filter datasets down by this metadata, and more.

Bug Fixes

Amongst various fixes and improvements to the user interface, stability and performance we’ve fixed:

  • Forecasts can now only be created when a dataset contains the minimum amount of required data.
  • The forecasts view now contains helpful tooltips with information to explain the data being presented.
  • When viewing a forecast on a mobile, various controls in the header were not previously visible. This has been fixed.

Vision – The new Loss Prevention module says Hello, World!

July 2020

New Loss Prevention module alongside great improvements to data exploration in Energy Tools.

In July we’ve been working hard to release some brand-new features to Energy Tools, as well as releasing our new Loss Prevention module. To check out more information regarding those changes, see the Module Release Notes section below.

Energy Tools – In July we’ve added the zoomable graph functionality to the Dataset and Meter views consumption profiles! If your dataset is large and you want to zoom in for further detail, you can do that now!

We’ve also made fantastic improvements to the Forecasting features from last month’s release which you can use right now. These changes improve the existing functionality and adds more information and insight into the forecast you’ve created.

Vision – Today we’re releasing our brand-new Loss Prevention module. If you’re in the retail business, you’ll know all about shrinkage.

Our Loss Prevention module allows companies to understand their shrinkage and provide measurements on what products are most often stolen, how much money was lost due to shrinkage, what are your worst and best days shrinkage, and much more!
Setup a Point of Sale and start tracking your shrinkage today. You can get a day-by-day breakdown of how many items were lost compared to the total amount of items through a point of sale.

Or even track your shrinkage at a higher level on a per-location basis and understand what your loss looks like over a 7 or 30-day period. What to know what your worst days for loss were and how much that cost you? Easy!

You can find out more about our Loss Prevention technology and chat to us about it today by visiting the Loss Prevention page here.

June 2020

Today we’re releasing a brand-new, forecasting feature to the Energy Tools module inside of the Hark Platform!

You can now view predictions of your future consumption based on your uploaded data! This will help you to optimise your operations and help drive down your costs. This kind of insight feeds into all areas of your business.

Once you have uploaded a dataset and clicked through to get your instant insights, you’ll be presented with the new Forecasts feature. Get started by clicking ‘Create a Forecast’ on your dataset and choose how far ahead you would like to see predictions for.

When your forecast has finished processing you can click through and view those predictions! There are two ways in which you can view a forecast: the main view, which displays an overall trend of your energy consumption for the time period you selected, or the advanced view, which displays further breakdowns showing typical consumption over daily/weekly/monthly periods.
If you decide you no longer want a forecast, you can delete it directly from the forecast list or in the selected forecast view – whichever you find easier!

If you’ve uploaded a dataset that contains multiple meters, you can click through to an individual meter. Here you will also be able to create a forecast using the process above to get the same insights but at a meter level!

Energy Tools – The new Forecast feature says Hello, World!

May 2020

In May we’re releasing a brand-new module, Energy Tools! This will allow users to upload their own data and receive insights! This month we’re announcing the release of our Energy Tools module in the Hark Platform, which aims to provide quick and easy insight into your energy data. Upload your consumption data to the Hark Platform securely, and we’ll display useful information to help you analyse and interpret your usage.

Energy Tools Module

When visiting the Energy Tools module, you’ll be presented with a list of your datasets and their status. Get started with Energy Tools by uploading an energy dataset in either a row or column format.

When your dataset has finished processing you can click through and get instant insights!

You’ll be able to see your datasets consumption profile, find out which months or days were the highest consuming, and understand your consumption by viewing your Red Amber Green Profile, Time of Day Profile, and more.

If you’ve uploaded a dataset which contains multiple meters, you can click through to an individual meters to get the same insight, but at a meter level. You’ll be able to see how this meter contributes towards your total datasets consumption.

Energy Tools – The new Energy Tools module says Hello, World!

April 2020

Massive improvements to Energy inside of the Hark Platform, and big news to follow in an upcoming release.

Today we’re releasing a massive improvement to the Meter and kWh analysis inside of the Hark Platform Energy module. You can find more details for the new features of the Energy Module in the Energy section below.

We’ve also been hard working away on something we’re very excited to announce, so stay tuned!

Energy – Previously we released a feature that enabled to turn your kWh meter Sensors in to Meters inside of the Hark Platform and gave you access to metered kWh readings. Today, we’ve made a massive improvement to the functionality that Meters inside of the Hark Platform provides.

With the April 2020 release, we’re providing Organizations with Meters to instantly get access to the insight behind their energy meters. By clicking in to one of your meters you can see a bunch of helpful insight, including:

  • Today vs yesterday consumption comparisons
  • 30 Day Consumption Profile
  • Time of Day Consumption Profile
  • Red-Amber-Green Consumption Profile
  • Monthly Consumption Summaries
  • and more!

Try it out today, by enabling your Sensors as Meters in the Hark Platform!

March 2020

In March, we’re releasing our brand-new Occupancy module, the ability to provide our users with notices inside of the platform, and more! Among the bug fixes, in March we’re releasing our brand-new module in the Hark Platform for monitoring and analysing Occupancy data. We’re also providing users with the ability to receive real-time information on the Platforms status and updates, directly in the Platform!

Platform Notices

There have often been times we’d like to let customers know about new releases coming to the Hark Platform, positive news about Hark or our Platform, or even when we’re seeing potential processing lag. With our Notices feature, we’ll be able to provide you with direct in-platform information about any announcements, new releases or potential issues that may occur, without you having to leave the Platform or seek out that information.

If you find one of these notices, you can click the Read More button to find out more information. We hope this will improve your experience when using the Hark Platform!

New Occupancy Module

Today we’re announcing the release of our brand-new Occupancy module in the Hark Platform which aims to provide insight and analysis in to your Occupancy data! With your Occupancy data streaming securely to the Hark Platform, we can analyse the data and provide a set of information that can help you make decisions.

Occupancy Overview

The initial overview panel in the Occupancy module shows you how many people are in a room in real-time, and a set of averages for the last 7 and last 30 days. More importantly, we’ll show you the busiest times for your Occupancy stream across the last 7 days for each hour.

Overlaying Occupancy Data

If you’d like to drill down further in to your Occupancy data, you can select any date range and see your min, max or average occupancy over time. Want to overlay your energy consumption data? Go ahead!

Monitoring – We’ve resolved an issue this month in which Hubs could be reported as offline and notification emails sent when Hubs were in fact still online.

Energy – The Energy Module has had some pesky user interface bugs fixed this month including:

  • Scrolling issues in Firefox have been resolved with overlay panels.
  • The Command bar items were sometimes locked in to collapsed mode, they will now adjust correctly.

Occupancy – The Occupancy module says Hello, World!

February 2020

February introduces the brand-new Energy module in to the Hark Platform for real-time insight and analysis in to your energy consumption! We’ve prepared a fantastic release this month which includes our brand-new Energy module and great technological advances in our authentication systems. Let’s dive deeper!

Energy Module

February introduces the brand-new Energy module in to the Hark Platform for real-time insight and analysis in to your energy consumption! We’ve prepared a fantastic release this month which includes our brand-new Energy module and great technological advances in our authentication systems. Let’s dive deeper!

Managing Assets

The Energy module contains a new area for managing, listing and sorting your assets in the Hark Platform. When creating an Asset you can select the Sensors that are applicable for the Asset, give it a name and save! If you need to go back and change the name or add and remove Sensors, you can do that later. If the Asset is being retired, simply archive it.

Energy Reporting

When you’ve setup your Asset, or Assets, in the Energy module, click into them and you’ll get the energy report for the given Asset. Top line figures of energy consumption and kgCO₂e compared to the previous period are available at a click to help you understand your trend of energy over time. You will also see your energy trend over time in a graph for a visual representation!

Using the date selection tool, you can quickly get your energy reports for today, yesterday, the current week or any date range you want!

If enabled on your account, you can see a breakdown of cost information, baselining of your energy for comparison, Red-Amber-Green cost and consumption breakdowns and there’s more! If you’d like a demo of the new Energy module, get in touch!

We’re very excited about the new Energy module and providing more around Assets inside of the Hark Platform, so stay tuned!

Authentication Technologies

In February we’re shipping an update to our authentication systems that allow us to be more flexible with authentication in the future. For example, an organization may want to use their own Single Sign-On provider, like Active Directory, for authentication in to the Hark Platform. We’ll now be able to provide support for such authentication methods moving forward.

For existing organizations, all of the permissions, roles and existing user accounts will still continue to function as normal without change!

Further Reading

Hark Platform Update: Cost View

It’s with great amount of joy and pride that we can reveal our latest update to the Hark Platform. Cost view provides highly important finance information in an easy and intuitive format!

Read More