Hark is now SolarEdge ONE Enterprise, the platform for commercial and industrial energy management within the SolarEdge ONE software ecosystem. Everything you use in the Hark Platform today, including asset connectivity, energy analytics, alerts and control, comes with you and keeps working as it does now.
Soon, you’ll see a refreshed look in the platform, and later you’ll log in at a new address. We’re sharing this now so you can get ready ahead of time. Your data, dashboards and account all move across with you.
What this means for you
SolarEdge ONE Enterprise is the new home for the platform you already use. The functionality stays the same. What’s updating is how it looks and where you find it.
- Part of SolarEdge ONE: Hark’s asset connectivity and energy analytics now sit alongside SolarEdge’s wider commercial and industrial energy management offering, so it’s easier to see how it all fits together.
- Easier to find: Hark’s product information, documentation and support are moving to solaredge.com.
What comes with you
The things you rely on carry straight over:
- Your historical readings, reports and site configurations
- Your dashboards, alerts and integrations, working exactly as they do today
What’s changing
The platform changes in two stages. The new look comes first, and the new address follows later.
Stage 1: New look and feel
- Look and feel: the platform at platform.harksys.com is refreshed to match the SolarEdge ONE product suite.
- Navigation: Explorer becomes Fleet in the main menu, and Hierarchy becomes Sites. PV Systems, Tools, Settings and the rest of the menu stay where they are.
Stage 2: New address
- Platform address: log in at ent.solaredge.com, the home of SolarEdge ONE Enterprise, instead of platform.harksys.com. We’ll tell you in the notification bar when you log in as things change.
- Website: Hark’s product pages, documentation, news and support are moving from harksys.com to solaredge.com. Most old links will redirect, so bookmarks and links in old emails should keep working.
What you need to do
For most people, there’s nothing to do right now. The only change will be a new bookmark.
- Everyone: over the next few weeks, you’ll need to update your bookmark from platform.harksys.com to ent.solaredge.com, and we’ll tell you when in the platform
- IT and network teams: if you restrict which websites your staff can reach, add ent.solaredge.com to your allowlist now, ahead of the address change.
Once the address changes, you’ll be prompted in the platform, so for the best experience update your bookmark.
Until the address changes, harksys.com and the platform stay where they are, so carry on as normal. Search engines can take a few weeks to catch up, so you may still see harksys.com in results for a while. Redirects will take you to the right place.
Questions?
If you’d like to talk through the move or what it means for your account, contact PS_Support@solaredge.com and the team will help.
Updates, guides and news will continue on solaredge.com, so that’s where to follow what’s next for the platform. You can also follow along on SolarEdge’s LinkedIn, Instagram and YouTube channels.
Hark Systems Ltd is a wholly owned subsidiary of SolarEdge Technologies Inc.
