Privacy Policy

At Hark Systems Ltd. we design and build products and services which help our partners and customers to improve efficiency, maximise yield, and reduce waste.

This statement informs you of our policies on the collection, use, and disclosure of personal information we receive from users of our products and services.

WHAT INFORMATION WE COLLECT

Personal Information

While using our products and services we may ask you to provide us with certain personally identifiable information which may be used to contact or identify you. Personally identifiable information may include your name, email address, and phone number.

Log and telemetry data

While using our products and services we may automatically collect log and telemetry data which may be used to continuously improve the products and services we design and build. Log and telemetry data may include information such as your computer’s IP address, browser version, the features or pages you use, the time spent on those pages, and other statistics related to performance.

In addition, we may use third party services such as Google Analytics or Microsoft Application Insights to collect, monitor, and analyse this information.

Cookies

In order to use our products and services we use cookies to identify your browser session in order to retain preferences, maintain authenticated sessions, and improve our products and services.

In addition, we may use cookies third party services such as Google Analytics or Microsoft Application Insights.

HOW WE USE THE INFORMATION WE COLLECT

Information Security

The confidentially, integrity, and availability of all information stored with us is fundamental to the way we work.

We implement technical and organisational measures during the design stage of all our products and services so that we can ensure data privacy from the start. We also protect data privacy by default to ensure that only necessary information is used as required.

All information collected through our products and services is protected using a variety of security measures. Systems are only accessibly by employees who need to have special access to such systems.

To assist in quality protection by design and by default we are externally certified by the British Standards Institute to ISO 27001.

Communication

We my use your personal information to contact you with newsletters, marketing or promotional materials, and other information.

Outside Parties

We do not sell, trade, or transfer any of the personal information we hold.

We do not use any of the personal information we hold for targeted advertising.

We may release your information under exceptional circumstances when compelled to do so in order to comply with applicable laws and regulations.

YOUR RIGHTS

If you would like any personal information we hold about you to be corrected, updated, or deleted please contact us

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

This privacy policy was last updated – 2nd March 2020

If you have any questions please contact us.